Effective Date: July 2025
At Calls Point, your privacy and trust are very important to us. We want to be transparent about how we collect, use, and protect your personal data when you interact with our website: https://callspoint.com. Whether you’re browsing, leaving a comment, or uploading content, here’s everything you need to know:
Who We Are
We are Calls Point, a call center and digital services provider dedicated to delivering professional support and marketing solutions to businesses worldwide. You can visit us online at: https://callspoint.com.
Comments
When you leave a comment on our website, we collect the data you provide in the comment form—like your name, email address, and message. We also collect your IP address and browser details to help detect and prevent spam.
If you’re using Gravatar (a profile picture service linked to your email), we may share an anonymized version of your email with Gravatar to check if you have an account. You can learn more about Gravatar’s privacy policy here. Once your comment is approved, your profile picture (if any) will appear next to your comment publicly.
Media Uploads
If you upload images to our website, please avoid including any embedded location data (like EXIF GPS coordinates). Visitors to the website can download and extract this kind of data from images if it exists.
Cookies
We use cookies to make your experience smoother:
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Comment Cookies: If you leave a comment, you can choose to save your name, email, and website in cookies. This makes it easier for you to comment again without filling in your details. These cookies will stay active for one year.
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Login Cookies: When you visit our login page, we place a temporary cookie to check if your browser accepts cookies. It doesn’t store personal data and disappears when you close your browser.
If you log in, we’ll store cookies to remember your login and screen display preferences. Login cookies last for 2 days, and display settings last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out will remove these cookies.
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Editor Cookies: If you edit or publish a page or post, we save a cookie that identifies the post ID. It doesn’t include any personal data and expires after one day.
Embedded Content from Other Websites
Some articles on our site may include content from other websites (like YouTube videos, social media posts, or partner articles). These embedded items behave just like you visited the other site directly.
Those third-party websites may collect your data, use their own cookies, and track how you interact with their content—especially if you’re logged in to their platform. We encourage you to review their privacy policies separately.
Who We Share Your Data With
We do not sell your personal information. However, if you request a password reset, your IP address may be included in the reset email for security verification.
How Long We Keep Your Data
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Comments: When you leave a comment, both the comment and its associated data are stored indefinitely. This allows us to automatically approve follow-up comments rather than holding them for moderation.
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Registered Users: If you register on our website, we keep the personal details you provide in your profile. You can view, update, or delete this information anytime (except your username). Website admins can also access and manage this information.
Your Data Rights
You have full control over your personal data. If you have an account or have left comments on our site, you can request:
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A copy of the data we hold about you.
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The deletion of your personal data from our systems.
Please note: We may be required to keep certain information for administrative, legal, or security purposes.
To make a request, feel free to contact us directly.
Where Your Data Goes
To help us fight spam and maintain website security, visitor comments may be processed through an automated spam detection service.
Need Help or Have Questions?
We value your privacy and are here to help if you have any concerns or questions. Reach out to our team via our Contact Page, and we’ll be happy to assist you.